Service Manager
In this role, you will have the opportunity to execute technical assignments. Each day, you will deliver technical solutions as per agreed timeline and standards using established solutions. You will also showcase your expertise by supporting the development of technical expertise solutions and services. The work model for the role is: Onsite Main Accountabilities: Technical contribution • Works independently using solid competency in technologies, tools, and methods to solve critical. • Coordinates with relevant functions for resolution of technical issues in own area of expertise. Customer and Sales • Determines offered solutions and product versions, including extent of standard and non-standard solution scope to meet low to high complexity customer requirements. • Supports technical reviews and participate in core technical meetings. Quality • Coordinate technical Support to lead level 2/3 case management for resolution of technical issues. Technical leadership and knowledge sharing • Builds network internally and externally for exchange of information, best practices and lessons learned. • Provides support and technical advice to colleagues in specific areas of expertise. People Leadership and Development • Actively supports technical resources in specific area of expertise. Processes and tools • Follows available quality standards, processes, tools, and techniques. • Ensures that engineering activities comply with required safety regulations and contractual requirements. • Contributes towards continuous improvements of processes and tools for engineering efficiency. Risk and opportunity management • Creates and executes strategies for risk and opportunity management in one’s area of responsibility. • Proposes and initiates actions to mitigate and control risks. Challenges for Position: • Finding new solutions for the retrofit program and continuous improving on the Retrofits. • Assisting with technical clarifications of FSE, Tendering and Sales teams.
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Graduate with 2 years’ experience in engineering and drafting, design and testing MV and LV environment
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