Weaver FinTech Group is a leading digital financial services ecosystem connecting consumers to smarter, more flexible ways to pay, borrow, and protect what matters most. Our brands — Pay Just Now and FinChoice — empower millions of South Africans through innovative Payments, Lending, and Insurance solutions.
We’re a data-first organisation built on collaboration, innovation, and purpose: to make digital finance simpler, more inclusive, and more human.
Strategic Analysis & Reporting
- Develop, maintain and optimise weekly, monthly, and quarterly operational reports that provide clear insights into performance trends and key metrics.
- Run ad-hoc in-depth analyses across multiple data sources to identify trends, issues, and opportunities.
- Translate operational data into actionable insights to support decision-making within the operations teams.
- Support strategic initiatives by providing analytical input and performance tracking.
Operational Performance & Process Analysis
- Develop a deep understanding of operational business processes in order to identify areas for improvement and efficiency gains.
- Identify opportunities to streamline processes and improve operational effectiveness using data-driven insights.
Contact Centre Analytics & Incentive Models
- Work closely with the contact centre teams to develop, maintain, and optimise commission and incentive models.
- Provide analytical support for workforce planning and identify opportunities to improve efficiency and performance.
A little about who you are
- Relevant Degree (BSc, BCom, B Bus Sci, B Eng, or similar quantitative field)
- 3+ years of experience in an analytical or business analysis role
- Advanced MS Excel skills
- Strong SQL query writing
- Exposure to Python, automation, or AI-related tools will be beneficial
- Self-motivated, curious, and passionate about data and continuous improvement
