Job Purpose:
Optimize outsourced (EDC) 3rd party collections, by supporting Third-Party Manager to effectively manage systems, EDC operations, administration, processes and procedures, and ensuring sound controls are maintained at all times.
Key Accountable Responsibilities:
- Management of EDC/BPO Portfolio.
- Performing tasks using Excalibur system to support BPO/EDC as well as internal departments.
- Conducting bank recons to ensure external receipts balance to bank statements.
- Processing receipts on Excalibur system for EFT/DebiCheck payments.
- Checking BPO/EDC invoices using guidelines provided.
- Managing closed EDC books until accounts are settled or recalled.
- Providing quality service to both internally and external customers.
Competency and qualification requirements:
- Grade 12
- Certificate/Diploma in Credit management/Financial administration
- 2 years in Micro finance industry
- 5 years in Computer literacy – Advanced Excel
- 5 years Debt collecting and finance experience
- 3 years experience with Excalibur
Pay: R20 000,00 - R30 000,00 per month
Application Question(s):
- What is your level of proficiency in Microsoft Excel?
- Do you have experience in processing receipts on Excalibur system for EFT/DebiCheck payments?
Experience:
- Debt Collection: 5 years (Preferred)
Work Location: In person
