Restaurant at a high end Hotel in the Brackenfell / Stellenbosch area is looking for a Hostess to provide excellent service and to ensure great customer satisfaction.
Responsibilities:
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Greet guests at assigned tables & ensure each guest has received a menu
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Know all items on the menu & the basic ingredients and method of preparation of each
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Ensure tables are set with linens, silverware & glasses
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Take accurate food & drinks order, using the POS system and deliver within the specified time limits
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Ensure that all orders are received timeously
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Clears all dirty cutlery &crockery from the table once guests have finished using them
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Offers desserts & coffee to guests
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Bill the guest correctly
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Ensure restaurant area, fixtures & fittings are clean & hygienic
Requirements:
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Grade 12
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Preferably 3 years of previous hostess experience
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Hands-on experience with cash register and ordering information system
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Basic math skills
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Excellent interpersonal- & communication skills
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Strong customer service orientation and active listener
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Attentive and patience for customers
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Comfortable in dealing with very distinguished clientele
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Must be well-presented
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Enthusiastic personality.
