An independent financial services provider specialising in the distribution of long-term insurance solutions is seeking an experienced Sales Manager (Field Operations) to lead and support field sales teams, drive operational efficiency, and ensure the achievement of sales and compliance targets. The role requires strong leadership capability, experience managing field-based sales operations, and the ability to implement performance improvement initiatives within a fast-paced, target-driven environment.
WHAT WILL YOU DO
As a core team member reporting directly to the Director and the Head of Sales & Operations, you will be responsible for overseeing and managing field sales operations within the financial services industry to maximise policy sales. Your role requires a balance of office-based management and an active field presence to conduct regular field visits, ensure strong engagement with both sales teams and local communities, and address operational challenges faced in the field. Some of your duties will include:
- Team Management: Manage and support Field Agents and Team Leaders by providing guidance, coaching, and motivation to ensure sales targets are met. You will also be tasked with promoting ethical sales practices and professionalism in the field
- Field Operations & Logistics: In conjunction with Field Marketing Coordinators, oversee daily operations including transport arrangements, accommodation, food vouchers, and field allowances
- You will ensure teams are properly deployed to designated sales locations and target communities, monitor team movement for operational efficiency throughout the day, and maintain clear communication between field teams, coordinators, and management
- Sales Tracking & Reporting: Track hourly and daily sales performance, compile sales updates and reports, monitor sales trends, and identify areas of improvement to implement corrective actions
- Strategic Planning & Community Engagement: Identify high-potential communities and sales hotspots, work with leadership to develop strategies to improve sales penetration, and support teams in community-based sales initiatives. A key part of this is ensuring respectful engagement within communities and building strong relationships with community leaders and stakeholders.
- Field Intelligence & Problem Solving: Maintain a clear understanding of daily field activities, identify challenges faced by agents, develop solutions to improve performance, and ensure quick resolution of operational or logistical queries that may affect team productivity
- Recruitment & Training: Assist with the recruitment, onboarding, and training of new field agents when required, in close collaboration with the Training and Recruitment department
WHAT WE OFFER
- A market- related remuneration package
- A young, vibrant and dynamic work culture
WHAT WE ARE LOOKING FOR
This role requires a candidate who has:
- A Business Management qualification and at least 3 years’ experience in field sales management
- Proven experience in Field Marketing within the Long-Term Insurance Industry, with a strong understanding of policy sales models
- Experience managing field sales teams and working effectively in community-based sales environments
- Strong leadership skills
- A high level of organisation skills
- Excellent logistical coordination
- Strong problem-solving and decision-making skills
- Good communication and interpersonal skills to operate effectively in both office and field environments.
- A willingness to work flexible hours and weekends when required
- Verifiable experience and a clear criminal record
ABOUT THE APPLICATION PROCESS
If you have talent and a passion for creating a better future, send your CV and a motivational letter specifying why you should be considered for the position to [email protected] by quoting the job position on the subject line.
Job Type: Full-time
Application Question(s):
- If you are hired, how soon can you start?
- Do you have experience in recruitment administration and onboarding related to Field Marketing sales in the funeral insurance industry. If yes , how may years and briefly explain the type of experience
Experience:
- Recruitment administration in funeral sales insurance: 1 year (Required)
Language:
- more than two South African Vernacular Languages (Required)
Work Location: In person
