Introduction: We are looking for a hard-working and energetic Customer Service Advisors to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.
Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration to meet set targets in both segments of tech and furniture retail.
Job Specification:
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Deal with customers in a customer centric manner
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Achieve individual targets
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Administration
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Processing transactions and cash ups
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Effective self-management and teamwork
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Security and safety
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Reception / Switchboard
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Ensure up to date product knowledge
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Receiving and dispatching of stock
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Merchandising, housekeeping and store presentation
Minimum requirements:
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Matric
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Numeracy skills
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Ability to work with money
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Computer literacy
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Attention to detail
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Interpersonal skills
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Written and communication skills
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Team work
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Telephone etiquette
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Target driven
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Customer centricity
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Practical experience in a financial and administration role
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SAP experience advantageous
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MS Office (Word, Excel)
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Cellular and Retail experience
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Knowledge of relevant Company policies, practices, processes and systems
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Conscientious
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Integrity
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Customer centric
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Fraud detection
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Target driven
Application Process:
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Submit a comprehensive application package including:
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Detailed Curriculum Vitae (CV)
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Applications are accepted until 10 September 2024
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Shortlisted candidates will undergo verification checks, including credit, criminal, and educational background checks.
Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!