Key Outputs
- Effective business development, customer relationship management
- Proactively leads an account planning and execution process for the portfolio of Chinese accounts.
- Communicates with significant customers on a regular basis and responds to specific queries.
- Coordinates the CST activities in order to meet account performance objectives and customer expectations.
- Identifies and approaches new and potentially significant customers.
- Monitors account for performance metrics and prepare relevant reports.
- Manage regional KAMs recruitment and performance
Qualification, Experience and Competencies
- Qualification in Sales, Business Administration or relevant field eg. Marketing or Engineering
- Some technical qualifications will be advantageous, although not mandatory.
- At least 5 years' experience in mining, construction or energy and transportation environment.
- Proven work experience as a key account manager.
- Solid sales experience in B2B environment.
- Hands-on experience with CRM software and account management systems.
- Understanding of the commercial aspects of the business
- Understanding of the internal functions of the business
Competencies
- Mechanical reasoning (L3)
- Business and financial acumen (L3)
- Customer responsiveness (L2)
- Influence and negotiating (L3)
- Practical execution management (planning, organising and monitoring) (L3)
- Applied Business Numeracy (L3)
- Communication (Including presentation) (L2)
- Drive, energy and Initiative (results focus) (L3)
- Availability to travel as needed.
- Computer literate (MS Office) (L2), SAP will be an advantage.
