Join Rest Easy - Short-term rental Specialist - and be part of a team that values teamwork, laughter, and delivering exceptional guest experiences. Our personalised approach to hosting goes beyond a mere lockbox, as we believe in creating connections and providing a warm welcome to our guests. By meeting them in person and offering tailored recommendations, we ensure they have a memorable stay. If you have a growth mindset, are self-driven, and enjoy learning, trying, failing, listening and growing, we want you on our team. Motivating others and fostering a positive company culture are also key qualities we value.
We are currently seeking an experienced property host for our self-catering properties located in the Atlantic Seaboard and Cape Town CBD.
If you meet the following requirements, we encourage you to apply:
Possess a valid driver's license and own car (REQUIRED)- Previous experience in the same or similar position
- Reside within a 15km radius of the Atlantic Seaboard/CBD in Cape Town
- Familiarity with duties and procedures in self-catering apartments and/or Airbnb
- Grade 12 qualification (advantageous)
- Minor maintenance experience (advantageous)
Responsibilities
- Ensuring all bookings are prepared prior to check-ins
- Meeting customer needs and desires effectively
- Providing a helpful and inviting environment for guests
- Implementing efficient check-in/out procedures using our property management system and WhatsApp
- Managing daily arrivals and departures
- Conducting thorough cleaning inspections before guest arrivals
- Performing meticulous exit inspections upon guest departures
This role is on-site, Monday to Saturday, with the occasional Sunday. (Rotating shifts). There will alo be some occasions where there will be late check-ins (after midnight) with international guests where you will need to meet and greet them at their booked property (Rotating shifts).
Benefits:
- Cool offices and coffee
- Lot’s of opportunities for growth
- 21 days paid time off
What the hiring process looks like:
- If you are shortlisted, we will contact you to have a 5-15 minute introductory call
- We will then ask you to come for an in-person interview where you will get to meet the team
- If it feels right for everyone, a trial day will be scheduled where we will get a sense of your capabilities and you can see if the role is something that you will enjoy (this will be paid at R350 for the day)
- If there is uncertainty, we might ask you to come for a second trial day. Hopefully, we will be able to make you an offer sooner rather than later.
Join our team and be part of the transformation in the Airbnb hosting industry. At Rest Easy, we value your dedication, provide a supportive work environment, and offer opportunities for personal and professional growth. Apply today to become a member of the Rest Easy team and help us create unforgettable experiences for our group.
