Are you skilled at recovering outstanding debts? My client has an exciting opportunity for a persistent, yet compassionate Debt Collector to join their team.
As a
Debt Collector, your mission is to contact debtors and reclaim the money owed. This role requires a delicate balance of assertiveness and empathy. You’ll play a crucial part in maintaining financial stability while treating individuals with respect.
Responsibilities:
- Processing: Debtors
- Account Tracking: Keep tabs on assigned accounts to identify outstanding debts.
- Recovery Strategy: Strategize and execute plans to recover overdue payments promptly.
- Debtor Communication: Engage debtors to discuss their payment status.
- Negotiation: Work out payoff deadlines or payment plans.
- Customer Service: Handle inquiries and complaints professionally.
- Discrepancy Resolution: Investigate and resolve any discrepancies.
- Trust Building: Establish trust with debtors to prevent future issues.
- Reporting: Regularly update account status and maintain accurate databases.
- Escalation: Alert superiors when legal action becomes necessary.
Requirements:
- Experience: Proven track record as a debt collector.
- Deadline-Driven: Comfortable working with targets and tight timelines.
- Legal Knowledge: Familiarity with relevant legal requirements.
- Tech-Savvy: Proficient in MS Office and database management.
- Communication Skills: Excellent negotiation and persuasion abilities.
- Compassion: Polite and compassionate demeanor without compromising confidence.
- Education: High school diploma preferred.
