Kendrick Recruitment is currently seeking an experienced Travel Specialist - Spanish Speaking to join a dynamic team based in Sandton. This exciting opportunity is perfect for someone who thrives in a fast-paced environment and is passionate about crafting unforgettable travel experiences.
Key Responsibilities:
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Innovative Itinerary Design: Create unique and personalized leisure FIT itineraries, thinking outside the box to exceed client expectations.
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Reservation Management: Oversee the entire booking process, from initial quotes to finalizing bookings, invoicing, and preparing travel documents.
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Adherence to Standards: Ensure all turnaround times align with standard operating procedures.
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Proactive Sales: Actively promote products and services to create the best possible itineraries for guests.
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Effective Communication: Maintain clear and consistent communication with colleagues, agents, operators, guests, and suppliers.
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Commitment to Values: Uphold core values of care for people, land, and wildlife in all interactions.
Required Knowledge:
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Strong understanding of delivering top-tier service to agents and guests.
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In-depth knowledge of Tourplan or similar booking systems.
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Comprehensive understanding of WETU.
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Extensive geographical, logistical, and product knowledge of South, Southern, and East Africa.
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A keen willingness to learn and grow in the role.
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Fluency in both verbal and written Spanish, preferably South American Spanish.
Skills & Qualifications:
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Exceptional communication skills with a strong command of English.
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Fluency in Spanish (both verbal and written).
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Excellent time and desk management skills, with the ability to work methodically and stay focused.
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Ability to thrive under pressure and take initiative.
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Deep understanding of the travel industry, particularly inbound tour operations.
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Meticulous attention to detail.
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Strong writing skills, especially in creating detailed explanations or descriptions.
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A client-focused approach with a calm, professional demeanor.
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Proficiency in Word and Excel.
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An independent, curious, and proactive attitude.
Experience:
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A minimum of 3-5 years of inbound tour operating experience.
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Extensive knowledge of at least two of the three regions: South Africa, Southern Africa, or East Africa.
Package:
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Competitive market-related salary.
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Permanent position based in Sandton.
To apply, please submit your CV today!
Please note: Due to the high volume of applications, if you do not hear from us within 7 working days of submitting your application, please consider your application for this position as unsuccessful. However, we encourage you to apply for any future positions that may be of interest.
