Purpose of the job:
The Snr Pro is responsible for managing other Pros to ensure that members receive an excellent fitness experience. Additionally, Pro should act in a professional manner and ensure that all training and Reception areas operate at and deliver a high-quality service at all times.
Key Performance Areas include:
Conduct group classes
Perform reception duties such as answering phone calls and handling member queries
Ensure you attend scheduled weekly training and meetings as well as Reception weekly training
Stay up to date with all Company communication and policy and procedures
Achieve targets by collecting arrears, correct receipting and being fully compliant with all drop safe processes
Comply with Health and Safety and Club Operating procedures
Ensure the safe and effective operation of your club, keeping facility downtime to a minimum
Deliver excellent service to members and visitors according to standards and procedures
Experience & Competencies Required:
1-2 years in the Fitness industry is preferred.
Knowledge on fitness and physical training.
Managing other staff.
First aid qualified
MS Office; Outlook, Internet, Word and Excel intermediate.
Ability to balance the demands of work and personal commitments
Ability to make quick but balanced decisions
Ability to welcome new members and convert interested leads into new members
Commercial and business awareness
Friendly, energetic and loud
Initiative
Problem solving skills
Strong affiliation to work in a team
Strong attention to detail
We invite you to send your CV to [email protected]
Please complete our recruitment link https://www.jotform.com/232535071291552 for us to get to know you abit better.
** Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.