***THIS POSITION REQUIRES OUTBOUND CALL CENTRE SALES EXPERIENCE***
Join a thriving car rental company known for excellence and customer satisfaction. We’re seeking a dynamic Client Retention Call Centre Agent who can inspire confidence and trust in clients. If you have a knack for maintaining and regaining customer loyalty, this role is for you. As a Client Retention Call Centre Agent, you’ll be at the forefront of customer service efforts. This call centre-based position focuses on outbound calls, managing existing clients, and reaching out to previous clients to retain or regain their business. They offer a competitive salary and commission structure, opportunities for career growth and development with a supportive and dynamic team environment
Key Responsibilities:
Make outbound calls to existing and previous clients
Manage and maintain client relationships, ensuring high levels of customer satisfaction
Utilize excellent selling and negotiation skills to retain business
Communicate clearly and precisely in English, with excellent pronunciation
Apply your knowledge of car rental services to benefit client interactions
Job Requirements
Matric Certificate
A Valid Drivers License (mandatory for all staff members)
Minimum of 2 years outbound call centre sales experience with a proven track record
Experience working with a CRM system
Tenacious, responsible, and reliable
Strong communication skills in English
Excellent sales and negotiation skills
Strong organizational and multitasking abilities
Affable personality with a professional attitude
****Our client would prefer candidates living in or close to the East Rand of Gauteng****
You will need the following documents to apply.
- A FULL CV in Word or PDF format - Must include Company Names, Dates of Employment and Reasons for Leaving
- Qualification Certificates (Matric Minimum)
- A copy of valid Drivers License
- A recent photograph of yourself
- 3 months of payslips
- Names and contact numbers for at least 2 References
Astor Automotive Staff T/A Astor Motor Recruitment
NOTE: Should you not hear from one of our Representatives within 14 days of submitting your application, please consider your application unsuccessful for this position. 