Minimum Requirements:
-
Grade A PSIRA registered and accredited
-
Knowledge of Fleet management and CIT document control essential
-
Formal management training with at least 5 years’ experience in CIT and cash processing industry
-
Previous CIT and cash processing planning/scheduling experience would be an advantage
-
Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential
-
Experience in sales and marketing
-
Experience of similar systems including vehicle tracking systems
-
Ability to work without supervision, under pressure and meet strict deadlines
-
Must have own transport
Key Performance Areas: (not totally inclusive):
-
Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met
-
Doing budget planning for all CIT regions and ensuring that set targets are met
-
Compiling monthly branch performance reports and ensuring submission thereof timeously
-
Conducting quarterly evaluations on senior management at branch level
-
Managing the ISO 9001/9002 quality management system
-
Managing monthly operational statements
-
Managing Daily operations in respect of cash deliveries and client pickups
-
Branch audits/visits at all branches to ensure compliance to company policies and procedures
-
Managing the ‘cash risk’ at branch and on road
-
Ensure proper upgrades are done at branches (Building construction, alarms, safes etc.)
-
Drafting policies and procedures
-
Efficient client services rendered per business area
-
Managing growth and retention of clients in the cash in transit industry
-
Ensuring CIT roll out is done and completed before service commences
Firearm Control
-
Monthly/ weekly Firearm return/ Inspection
-
Scanning of firearm
-
Firearm refreshers and competency training
Client service/ Liaison
-
Monthly meetings with clients
-
Union meetings
Vehicle Control
-
Fleet management
-
Maintenance
-
Fuel
-
Inspection
-
Vehicle Reports/ Check sheets
-
Weekly fuel Schedules
-
Accident Reports
Equipment Control / Maintenance
-
Check Sheets / daily postings
-
Site visits
-
Equipment checks/ asset verifications
Investigations
-
Accident
-
Theft of Cash
-
IOD’s
-
Incidents
-
Depot robberies
-
Claim file
-
Accident Report
-
Theft Report
-
I.O.D Report
-
Incident Report
-
Investigate/ improve security
-
Compile submits to insurers
Administration
-
Debtors/Creditors
-
Billing Dues
-
Stationary/ CIT consumables
-
Obtaining Order numbers (Repairs, etc)
-
Filing
-
Miscellaneous Queries
-
Payroll,
-
HR and IR.
-
Maintain close relationship with client.
-
Sending cash requests to Branches
-
Ensuring Branches has enough cash for ATM loads
-
Ensure Branches comply with set opening times
-
Ensure guards at posted at various sites on time
-
Maintaining close relationships with all the Banks
-
Ensuring Variance reports are sent and resolved
-
Ensuring Recons are sent
-
Monthly Float checks
-
Following up on incident reports
-
Dealing with Cash Pro queries
Other personality attributes:
-
Ability to maintain confidentiality and handle office matters with utmost professionalism
-
Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels
-
Report writing skills
-
Organising skills
-
Assertiveness
-
Initiative skills
-
Time Management skills
Core Competencies:
-
Interpersonal skills
-
Good admin skills
-
Report writing skills
-
Able to work under pressure
-
Customer focused
-
Team Player
-
Reliability