We are looking for a client‑focused Business Development Manager to cultivate new opportunities and deliver exceptional value to our customers. This will be based at our Durban Branch in Grindrod House
Education
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Matric
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1 year Sales and Marketing related qualification at NQF level 5
Knowledge and experience
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5 years working experience as a sales representative in a service industry of which at least last 3 consecutive years were in the clearing and forwarding industry
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Servicing & marketing principles & practice. International Trade principles & practice
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External business environment. Company service charge rates
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Tariff calculation concepts
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Company terms of payment
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Computer literacy(MS Office Package)
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Carrier & depot conditions of trade
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National currencies and international codes. INCO Terms
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Verbal communication – advanced
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Business opportunism. Presentation & Negotiation
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Client/service orientation. Situation analysis & problem solving
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Judgment & decision making. Creative & innovative thinking
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Interpersonal sensitivity
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Estimate and pricing analysis and knowledge
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Discipline in maintaining required weekly call ratio
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Discipline in acquiring quality not quantity client base
Advantageous Attributes
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Customer service orientation - Able to handle a demanding customer environment.
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Good problem-solving and decision-making skills.
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Dynamic self-starter that works independently.
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Ability to handle pressure.
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Can communicate within the team and contribute to the overall success of the team.
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Adaptable as this is a constantly changing environment.
Overall responsibilities
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Acquire New Business for both Air and Sea.
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Facilitate processing of credit application
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Implementation (New and existing client)
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Client Servicing
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Record client information
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Report on Sales Activities
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Cost freight movements and prepare service estimates
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Comply with the requirements of the quality management system
