As a Student Administrator, you will be responsible to register students with the relevant institution and ensure fees are paid over correctly and timeously. You will be working closely with the student, several internal departments and local and global institutes. Your ultimate deliverable is to ensure remarkable service and fast, accurate and timely registration and payment of student fees.
This role will be ideal for someone with a high degree of detail, finance skills, good administrative skills and good people skills.
You will report directly to the Operations manager and be required to work closely with many other departments. You will have no staff reporting to you.
Key Responsibilities:
- Student Institute Registration:
- Oversee the student registration process, ensuring all required documentation is collected and submitted.
- Maintain accurate and up-to-date student records in our student management database.
- Communicate with students regarding registration status, deadlines, and requirements.
- Student Institute Fee Management:
- Process and submit student's institute fees for payment
- Ensure timely submission of students' institute fees
- Reconcile submissions and resolve any discrepancies in a timely manner
- Collaborate with the finance department to ensure accurate invoicing and financial reporting
- Remarkable Service:
- Provide remarkable customer service to our students and contacts at other institutes.
- Ensure all queries and concerns are addressed with the utmost care
- Assist students with the completion of registration forms and payment processes.
Company Description
We are a small-to-medium sized national company based in Cape Town. We specialise in international financial qualifications which we deliver online, via distance or in campuses across SA. We are a great company that offers richly-rewarding experiences to talented professionals. We enhance careers and enrich lives.
Qualifications and Skills:
- Bachelor's degree in Finance, Business or other related field is required.
- Proven experience in providing administrative support and assistance, preferably in an educational setting.
- Excellent at admin and customer service.
- Excellent communication and interpersonal skills to engage with students and institutes effectively.
- Ability to work independently, manage multiple tasks, and prioritize responsibilities.
- Empathetic and patient approach when dealing with students' admin challenges.
What We Offer:
- A supportive and collaborative work environment.
- Opportunities for professional development and career advancement.
- Competitive salary and benefits package.
This Student Administrator position offers an exciting opportunity to make a significant impact on the ease of our students' academic journeys. If you have the required qualifications and experience, along with a passion for supporting others in their educational pursuits, we encourage you to apply and join our dynamic team.
Job Type: Full-time
Pay: R12 000,00 - R15 000,00 per month
Education:
Experience:
- Administrative office procedures, practices and equipment: 2 years (Required)
Application Deadline: 2024/08/31
