We have an exciting opportunity for a young and energetic person to join our Contact Centre at our Silver Lakes branch.
Duties and Responsibilities:
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Customer relationship-building management
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Provide customers with product and service information
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Problem-solving tasks during shift
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Handle and take full responsibility for customer-related queries
Key Competencies and Skills
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Strong verbal and written communication skills
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Must have a mechanical background in vehicles
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Listening skills
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Problem analysis and problem-solving
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Customer service orientation
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Teamwork
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Stress tolerance
Further requirements:
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Grade 12
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Fully bilingual in English and Afrikaans
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Minimum 2 years of experience
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Technical/ mechanical background advantageous
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Previous motor industry experience
Package-related information:
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15 Days Annual Leave
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Momentum FundsAtWork Provident Fund
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Market-related salary
