Receptionist - Automotive Workshop Experience Essential
Kyalami, KwaZulu-Natal
Full-time
We are seeking a highly organised and experienced receptionist to join our automotive workshop team in Kyalami. This role is ideal for someone who thrives in a fast-paced environment, understands workshop operations, and can manage a wide range of administrative and procurement responsibilities.
Minimum Requirements:
Automotive workshop experience is essential - Must have worked in a workshop environment and understand daily operations, customer service, and workshop terminology.
- Valid driver’s license - Required for errands, supplier visits, and vehicle-related tasks.
- Procurement experience - Proven ability to source parts, manage supplier relationships, place orders, and track deliveries.
- Strong administrative background
- Quick thinker & problem solver -Able to make sound decisions under pressure and manage multiple priorities.
Key Responsibilities: Administrative Duties:
- Manage the owner’s diary, schedule meetings, and coordinate internal communications.
- Maintain accurate filing systems (digital and physical) for invoices, job cards, and supplier records.
- Assist with marketing
- Procurement
- Draft and send professional correspondence, quotations, and follow-ups.
- Handle incoming calls, emails, and walk-in client queries with professionalism.
- Prepare reports, meeting minutes, and assist with compliance documentation.
- Maintain confidentiality and ensure smooth flow of information between departments.
- Administration duties
Procurement & Stock:
- Source and order parts and consumables from approved suppliers.
- Track deliveries and ensure timely follow-up on outstanding orders.
- Maintain stock control records and assist with monthly stock takes.
Front Office Support:
- Assist at the front counter when needed - booking vehicles, updating clients, and issuing invoices.
- Customer Liaison
- knowledge to upsell, answering phone call and directing to relevant people
- Liaise with technicians to ensure job progress is communicated clearly to clients.
- Learn and implement system and processes.
Software Skills Required:
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Workshop management software
- Email platforms (e.g Outlook)
- Stock management systems
- Comfortable with digital filing and cloud-based document management
Languages:
- Fluent in English
- Afrikaans proficiency is a strong advantage
Start Date: Immediately
Working Hours: Monday to Friday 7:30 to 17:30 and Saturdays 08:00 to 13:00
Job Type: Full-time
Pay: R8 000,00 - R12 000,00 per month
Experience:
- Mechanical workshop: 5 years (Required)
- Sales and Procurement: 5 years (Required)
License/Certification:
- Drivers License (Required)
Work Location: In person
