Who are we?
At SanlamAllianz, we are proud of being the largest Pan-African, non-banking financial services organization on the continent. Our dynamic operations span across 27 African countries (excluding South Africa), and our business is focused on life insurance, general insurance, retail credit, health, bancassurance, and asset management. Our core values - Innovation, Care, Integrity and Collaboration - guide our vision of distinguishing ourselves as the most admired financial services group in Africa. We nurture a high-performance, energising and engaging culture. Why? Because we, as employees of SanlamAllianz, understand the importance of feeling cared for, empowered, challenged to produce our best work and live with confidence.
Managing and optimizing the systems and processes that supports the General Insurance operating entities from an operations space for finance processing. Pivotal in driving efficiencies and enhancing productivity. Assist the GI operating entities to understanding and navigate general insurance and the systems used.
What will make you successful in this role?
- Train operating entities to navigate the systems to follow existing and new processes and provide the teams with general insurance finance knowledge.
- Determining the effectiveness of existing processes.
- Establishing and maintaining quality standards.
- Ensuring compliance with regulatory standards.
- Identifying operational requirements and opportunities for improvement.
- Gathering information by observing processing in the PAS and analysing the system data.
- Using statistical analysis to identify and evaluate issues and areas for improvement.
- Working with operations teams to create solutions and streamline business systems and processes.
- Examine existing business processes, procedures, and systems to identify inefficiencies, bottlenecks, and areas for improvement.
- Recommending automation, restructuring workflows, or introducing new technologies.
- Gather and analyse data related to finance in operations, such as production metrics, inventory levels, or customer service statistics, to derive insights and inform decision-making.
- Monitoring and evaluating the performance of operational processes in finance and initiatives to ensure they meet organizational goals and standards.
- Promoting a culture of continuous improvement within the organization by encouraging feedback, monitoring trends, and implementing best practices.
Qualification and Experience
- Relevant tertiary qualification
- 5 years of finance experience within the General Insurance industry.
- Working with 3rd party vendors.
- Technical proficiencies and familiarity with relevant software tools and policy admirative systems.
- Knowledge of databases, SQL queries and data analytics.
- Ability to analyse and integrate information.
- Be able to identify gaps or inefficiencies.
- Technical skills related to systems and digital initiatives.
- Strong problem-solving skills.
- Training abilities.
- Attention to detail and accuracy.
- Vast knowledge of General Insurance.
- Familiarity with insurance products, regulations and operating processes is essential.
- Strong technical capability.
- Analytical thinking.
- Strong sense of urgency.
- Able to work independently, as well as within a team.
- Self-motivated and able to work under pressure.
- High ethical and client service standards.
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Being resilient - Contributing through others
Collaborates - Contributing through others
Cultivates innovation - Contributing through others
Customer focus - Contributing through others
Drives results - Contributing through others
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are the key components to ensure a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
