Education
- Grade 12 preferred or Grade 10 (with minimum of 2 years relevant experience as a waiter / host)
Experience
- 2 years experience in a customer service environment
Skills and Knowledge
- Technical competencies
- English verbal communication skills
- Numerical skills (calculations)
- Cash / credit transaction knowledge
- Cashiering equipment usage and maintenance
- Cashiering administration
- Food & Beverage Product Knowledge
- Menu knowledge
- Basic computer skills
- Food & Beverage Service skills
- Operating equipment use & care
- Upselling skills
- Grade 12
- Core behavioural competencies
- Problem Solving
- Collecting Information (listening; asking questions)
- Team co-operation
- Dealing with Customers
- Following Instructions
- Attention to detail
- Checking (accuracy in the handling and recording of transactions)
- Emotional resilience
- Honesty in the handling of cash
- Presentable
- Work conditions and special requirements
- Ability to work shifts that meet operational requirements
- Mobility and ability to move around as per job requirements (including with the use of aids)
Equity
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.
