Position: Sales Administrator
Level: Junior
Employment Type: Permanent/Full-Time
Location: Pretoria East
Working Hours: 08:00 - 17:00
Overview:
The Sales Administrator will handle administrative tasks, process orders, and provide exceptional customer service to our clients. The ideal candidate is highly organised, detail-oriented, and communicates well.
Responsibilities:
- Receiving and processing purchase orders.
- Issuing sales transaction invoices.
- Verifying orders, including clients’ personal information and payment details.
- Contacting clients by phone or email to answer queries and obtain missing information.
- Maintaining and updating sales and client records.
- Expediting orders through internal liaison.
- Directing feedback from clients to relevant departments.
- Filing important documents online and communicating relevant information.
- Ensure the adequacy of sales-related equipment or material.
- Respond to complaints from customers and give after-sales support when requested.
- Store and sort financial and non-financial data in online software tools.
- Handle the processing of all orders with accuracy and timeliness.
- Inform clients of unforeseen delays or problems.
- Identify shortcomings, and propose improvements.
Requirements:
- 2+ years’ experience in sales administration, or a similar role.
- Experience using sales and accounting software (Xero & Monday.com experience will be an advantage)
- Advanced knowledge of administrative recordkeeping.
- Proficiency with MS Office, Google Sheets & Docs (Google Workspace)
- Bilingual in English & Afrikaans
- Exceptional interpersonal and customer service skills.
- Well organised, strong attention to detail, with an aptitude for problem-solving.
- Ability to work independently and collaboratively in a fast-paced environment.
- Attitude and commitment to continuous learning and professional development.
- Excellent verbal and written communication and teamwork skills.
Interpersonal Qualities:
- Ability to build relationships based on integrity, reliability, and maturity.
- Self-motivation and the ability to excel in a result-driven environment.
- Exceptional administrative capabilities and critical thinking skills.
- Clear and effective communication with the team and clients.
- Active listening skills, empathy, patience, and remain professional in all interactions.
- Excellent time management skills.
- Collaborating with team members to achieve common goals and resolve issues.
Perks:
- Remote workdays.
- No micro-management.
- Opportunities for professional growth and development
- Relaxed and open working environment.
- Work with cutting-edge technology.
- Frequent fun office activities
Come as you are. We look for attitude first, then skills and experience. We move quickly when we find someone who we connect with. The best way to get our attention is by showing eagerness to learn and improve.
Our recruitment process starts with a face-to-face interview and a technical test if necessary. If both rounds go well, an offer will be extended.
Should you be interested, please send your updated CV and Driver’s License to
Job Types: Full-time, Permanent
Location:
- Pretoria, Gauteng (Required)
