Job Title: Hostess – Noah Restaurant
Location: Cape Town CBD
Company: Charles Hope Hotels
WHO ARE WE?
Noah Restaurant, part of Charles Hope Hotels, is a vibrant and welcoming venue in the heart of Cape Town CBD. We pride ourselves on delivering exceptional service and creating a warm, memorable experience for both hotel guests and the public.
We are looking for a friendly, professional, and well-presented Hostess to join our team across both morning and evening shifts. You will be the first point of contact for our guests and play a key role in enhancing the overall guest experience through excellent service and organisation.
WHAT WILL YOU BE DOING?
- Greet and welcome guests warmly upon arrival
- Manage reservations and walk-ins efficiently
- Handle reservations via phone, email, and WhatsApp in a timely and professional manner
- Coordinate seating to ensure smooth service flow
- Communicate effectively with front-of-house and kitchen teams
- Handle guest enquiries and provide accurate information
- Maintain a clean and organised reception/host stand area
- Ensure every guest receives an experience that exceeds expectations
- Proactively encourage guest feedback and reviews to support the restaurant’s reputation
WHAT ARE WE LOOKING FOR?
- Previous experience in a hostess or front-of-house role preferred
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Comfortable managing multiple communication channels (phone, email, WhatsApp)
- Passion for delivering outstanding guest experiences
- Friendly, professional, and confident manner
- Ability to stay calm and efficient in a busy environment
- Well-presented with a positive attitude
- Flexible availability, including mornings, evenings, and weekends
WHAT’S ON OFFER?
- Competitive salary
- Supportive and welcoming team environment
- Opportunities for growth
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)
Location:
- Cape Town, Western Cape (Preferred)
Work Location: In person
