Are you the kind of leader who treats the business as if it were your own? Do you thrive under pressure, build high-performing teams, and know exactly how to balance people, profit, and performance? If so, this is your opportunity to take the reins and make a lasting impact.
As part of our exciting regional growth journey, we are looking for exceptional Restaurant General Managers who can lead from the front, drive operational excellence, and create a culture of accountability, energy, and success. This is more than just running a restaurant – it's about owning the result, developing future leaders, and delivering an unforgettable guest experience.
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Taking full ownership of all aspects of the restaurant's operations
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Leading, inspiring, and developing a team of managers and crew members
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Driving sales growth and ensuring the restaurant consistently achieves its targets
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Managing profitability through effective control of GP, labour, food costs, and operating expenses
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Delivering exceptional customer experiences and creating a service-driven culture
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Ensuring compliance with all brand standards, food safety, health and safety, and operational procedures
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Analysing business performance and implementing action plans to improve results
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Recruiting, training, coaching, and succession planning future leaders
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Managing staffing levels and ensuring optimal productivity
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Overseeing stock management, ordering, and inventory control
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Driving a culture of accountability, recognition, and continuous improvement
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Ensuring the restaurant is always guest-ready, audit-ready, and operating at its very best
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A strong and inspirational leader with a hands-on approach
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A commercially minded individual who understands how to drive profitability
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Someone who leads with passion, integrity, and accountability
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Excellent communication and people management skills
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The ability to make sound decisions and solve problems effectively
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A results-driven mindset with a passion for operational excellence
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A leader who can motivate teams to consistently exceed expectations
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The ability to thrive in a fast-paced, high-pressure environment
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Grade 12 / Matric certificate (essential)
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Minimum of 5 years' experience in a Restaurant General Manager, Senior Store Manager, or equivalent leadership role within the QSR, fast food, restaurant, retail, or hospitality industry
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Proven experience managing large teams and high-volume operations
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Strong financial acumen with the ability to confidently manage and report on:
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Turnover and sales performance
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Gross Profit (GP)
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Labour costs
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Food costs
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Net Profit
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Productivity and staffing efficiencies
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Waste control and stock variances
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Audit scores and operational KPIs
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Demonstrated success in driving sales growth and improving profitability
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Experience in recruitment, coaching, and developing management teams
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Strong administration, reporting, and computer literacy skills
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Ability to work flexible hours, including weekends and public holidays
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Reliable transport
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A clear criminal record
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South African citizenship or a valid work permit
