Situated on one of the most spectacular privately owned wine estates in Stellenbosch, this luxury hotel and spa offers a unique and tranquil setting with stylish rooms and suites, each individually decorated, a choice of dining venues, a luxury day-spa and many venue options for the most romantic wedding imaginable.
ProStaffSelect are in search of a proficient and skilled GUEST RELATIONS OFFICER to take on the receiving and hosting of guests and to work in conjunction with the senior Guest Relations Team.
REQUIREMENTS:
Candidates MUST HAVE 3 to 4 years previous 5* HOTEL EXPERIENCE as a Receptionist, Concierge, Front Desk Agent or Liaison Officer
Hotel Management, Front Office or Guest Relations Formal Tertiary Qualifications
Strong admin, organisational, financial and planning abilities needed.
HIGHLY proficient in Excel, Word as well as OPERA Property Mgt Software.
Fully proficient in booking and reservations systems.
Must be willing to work evening and late shifts to manage the hotel when the Guest Relations Mgr is off-duty.
Highly presentable and outgoing personality with mature / worldly views - well travelled!
Candidates must submit complete CV's with a recent photo and contactable references.