About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments, and other organisations build their digital core, optimize their operations, accelerate revenue growth, and enhance public services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise, and global delivery capability.
We are uniquely able to deliver tangible outcomes through our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities. Visit us at www.accenture.com.
Accenture Song is one of the most innovative and fastest-growing teams at Accenture. Combining the feel of a start-up and the advantages of being a global player, Accenture Song truly has a diverse and multi-talented team. Accenture Song is the leading digital transformation agency in the world that can deliver true end-to-end digital services.
About the role
We are seeking an Account Director to work on a portfolio of various corporate clients and brands. The successful candidate must have extensive experience working on Earned Media clients and campaigns. It is imperative that the successful candidate keeps abreast with all Earned Media, PR and Influencer trends, within industry best practices.
Responsibilities (include but are not limited to):
Senior client lead and team lead: interpret, develop, and manage strategy for clients and ensures that all plans are delivered and are in line with scope of work
Manage client expectations and service delivery by being a focal point for day to day interaction and take responsibility for the delivery of exceptional work.
Build and manage client business and relationships, taking ultimate responsibility for client relationships with senior client contacts as well as senior business contacts and be a strategic business partner
Understand the client s strategy and agency process to deliver efficiently and to the highest quality
Ensure all work produced by team is of the highest standard and demonstrates creativity, attention to detail, contemporary thinking, use of new approaches and links to overall strategy and supports clients business objectives
Actively ensures that team members grow and develop into strong earned media professionals, through growth opportunities, upskilling, delegation, accountability, and mentoring
Responsible for overall health and happiness of client team
Deliver content and solutions that speak to Paid, Earned, Social and Owned
Manage all contractual and financial aspects of client relationship including scope of work, client KPIs, team resourcing and hour allocation, budget tracking and management including renegotiating annual retainer increase
Manage profitability of team, over- and under-servicing trends in team and proactively manages to correct
Ensure financial admin (Workbook) is running smoothly and accurately
Actively looks for opportunities to sell-in new projects, services or organically grow clients in other ways
Lead and participates in new business pitches
Support your Business Unit Director in driving and growing Earned media through new business, new products and new thinking
Ability to manage different personalities and always strive to get the best out of each individual
Keep abreast of industry (Earned Media) trends in order to add additional value to your client’s business
