Visual Merchandising Manager
Area: Emerging Markets South
Department: Retail Operations
Subsidiary/country: Atterbury, Gauteng, South Africa
Purpose & Overall Relevance for the Organization:
Contribute to store profitability by:
- Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising
- Coordinating team members to provide a leading shopping experience
KEY RESPONSIBILITIES:
- Monitor and analyze performance data and make any necessary adjustments to drive commercial success, especially within VM
- Allocate resources and organize processes, especially within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, In-store Communication, reporting, and controlling costs
- Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell-through
- Be a role model for customer service and meeting or exceeding customers’ expectations
- Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
- Lead your team to meet or exceed customer expectations at all times
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Use advanced Category expertise to drive sales and customer loyalty in your assigned area
- Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team Foundational and Seasonal Brand and product knowledge training
- Lead and coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given Buying and Merchandising timelines
- Manage merchandise delivery processing on the same day it arrives
- Keep an organized stockroom and direct sales floor replenishment to ensure the store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
- Execute all applicable loss prevention procedures
- Maintain a safe and productive shopping and working environment
