Overview:
About PepsiCo
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit www.pepsico.com.
Responsibilities:
What we’re looking for:
Seeking a dynamic Po1 Key Account Manager for E-Commerce who will own and manage the key customer relationships with pure play retailers including, but not limited, to Takealot, Amazon, Loot, Zulzi , as well as omni channel platforms (e.g. Checkers 606/60) and alternative app based delivery services to grow our share of sales and deliver against the internal operating plans and customer expectations.
Working with a globally recognised product portfolio, experimenting with assortment, pricing and fulfilment, and making a real and visible impact – with the opportunity to collaborate cross-functionally. As part of the role, the successful candidate will lead the online sales strategy and retailer relationship across all e-commerce platforms. This role is focused on accelerating growth across PepsiCo’s portfolio with current E-Commerce customers while seeking new opportunities in the market.
Although the reporting line is local, the role will have a dotted line to AMESA sector E-commerce lead based in Dubai.
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Own the Customer Sales Relationship, specific areas of focus will include assortment strategy, promotional strategy, new product launches, customer management and delivering results
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Lead execution of annual operating plan, focused on accelerating growth across the portfolio to drive market share gains
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Formulated and managed key account strategy and plan
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Negotiated and managed trading terms and price. Trading term customers include Takealot, Amazon (direct customers)
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Managed listings, promotions and new product launches. This includes involvement in category reviews and assortment strategy across E-Comm customers.
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Managed key account performance including volumes, rebates and budgets.
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Facilitate business reviews with key accounts – this including but not limited to monthly meetings to review performance, sales and promo plans
- Build and maintain strategic partnerships with customers and drive customer satisfaction through superior service and execution. Partner cross functionally to ensure PepsiCo is prepared to service the customer
- Activate local and national initiatives and promotions to build brand development and maximize brand performance
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Analyze customer information and business trends using IRI and Nielsen data and draw insights to identify and expand business opportunities
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Identity new opportunity to develop new business and onboard customers
- Grow share of online sales by harnessing PepsiCo’s evolving and disruptive digital capabilities.
Qualifications:
What will qualify you for the role:
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Qualification requirement: Commerce Graduate (3 year degree)
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Proven customer management experience (minimum of 2 years) – as evidenced by previous roles with responsibility for customer strategy and execution.
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Strong analytical skills – create robust analysis and meaningful insights to drive action
- Cross-functional “literacy” – as evidenced by the ability to work with support functions such as Supply Chain (eg. Manufacturing and demand planning), Marketing and Finance
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Ability to deal with ambiguity and be comfortable in a dynamic environment and business.
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Strong problem-solving capabilities – as evidenced by a track record of finding feasible solutions to complex problems, especially in an environment with incomplete information and tight timelines
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The instinct for execution—as evidenced by strong organizational skills, prompt follow-up, and focus on task completion
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Ability to understand multiple retailer go-to-market strategies – as evidenced by the ability to shift strategies and solutions as required
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Strong communication skills (including presentation) – as evidenced by the ability to educate and influence internal and external stakeholders
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Resilience – as evidenced by the courage to maintain a positive attitude when faced with obstacles and the willingness to develop alternative approaches to overcome them
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Bias for action – as evidenced by a track record of taking decisions in to drive the interests of the business while still maintaining highest levels of rigor and compliance
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Ability to build strong working relationships internally and externally
“PepsiCo is an Equal Opportunity Employer in line with the Employment Equity Act"
