Job Title: Barista
Location: Wiesenhof Coffee Shop
Job Type: Full-time
Job Overview
As a Barista at Wiesenhof Coffee Shop, you will play a key role in delivering excellent customer service and creating high-quality beverages. You will be responsible for preparing coffee and other drinks to Wiesenhof standards, ensuring a welcoming atmosphere, and contributing to the smooth operation of the coffee shop.
Key Responsibilities
- Prepare and serve hot and cold beverages, including coffee, specialty drinks, and teas, according to Wiesenhof recipes and quality standards.
- Provide friendly, efficient, and professional customer service.
- Take accurate customer orders, process payments, and handle cash or POS transactions.
- Maintain cleanliness and organization of the coffee bar, equipment, and seating areas in line with health and safety standards.
- Restock and replenish supplies, including coffee beans, milk, pastries, and other items.
- Operate coffee machines, grinders, blenders, and other equipment safely and effectively.
- Assist in training new team members when required.
- Promote Wiesenhof’s brand by recommending menu items and upselling where appropriate.
- Handle customer complaints or queries professionally, escalating issues to the supervisor or manager when needed.
- Support the overall team by performing additional tasks, such as assisting with stock deliveries and shop closing/opening duties.
Skills and Competencies
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Basic knowledge of coffee preparation methods and passion for the coffee industry.
- Team player with a positive, proactive attitude.
- Ability to multitask and prioritize responsibilities.
- Good numeracy skills for handling transactions.
Requirements
- Previous experience as a barista or in a hospitality/retail environment is advantageous (training will be provided).
- Ability to work flexible shifts, including weekends and holidays.
- Knowledge of health, safety, and hygiene practices.
- Friendly, approachable, and customer-focused personality.
- Matric is not a requirement
- Must live close to the coffee shop area
Pay: From R30,23 per hour
Application Question(s):
- When would you be available to start?
- Do you have reliable transportation to/from work?
- What area do you currently reside in?
- Have you worked in a similar role before? if yes, where and for how long?
- What is the highest grade you completed in high school?
Work Location: In person
