Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at www.momentumgroupltd.co.za
Disclaimer
As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
The underwriting Administrator will act as the liaison between the underwriter and the client by communicating decisions, resolving client queries, arranging Fastlane service and completing documents to enable the underwriting process.
Requirements
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Grade 12 (NQF level 4).
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1 Year experience in an insurance administration environment.
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Microsoft Office (Outlook, Excel and Word).
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Experience in Employee Benefits is preferred.
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Underwriting administration experience is preferred.
Duties & Responsibilities
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Answer queries telephonically and electronically.
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Check and update data and underwriting requirements to determine action required on status report
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Complete required documentation as per departmental guidelines.
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Keep abreast of product and industry knowledge in order respond to member
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queries.
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Identify risks to the company and escalate accordingly.
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Take ownership of client queries and provide first time resolution to ensure client.
Competencies
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Planning and Organising skills.
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Accountability.
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Attention to detail.
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Customer orientation.
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Communicating with impact.
