Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for functional and/or technical design document(s)
Proactively propose solutions to improve the support of (new) business processes
Executing the required changes through configuration
Interact with consultants of other modules for Integration requirements
Preparing test data and documentation, Conducting Unit tests, Regression tests and System Integration security tests including recording of results
Preparing User manuals and conducting training to business process owners
Planning of go live milestones, planning, preparation and execution of migration, cutover and Go-Live as well as post Go-Live support activities
Interaction with clients through meetings, calls and emails
Support the troubleshooting, resolving and closing of Production Support tickets within defined SLA’s (Service Level Agreements)
User interface transactional solutions
Analyse and scope End-user authorisation roles
Update and maintain documentation as an existing system’s functionality is changed
Execution according to the Agile Methodology and attending of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings etc
Daily use of the Agile Tool Chain, as per the updates required by the respective feature team(s)
Qualifications/Experience:
Relevant IT / Business Degree or equivalent experience
Certification in SAP PP/MM
SAP S4/Hana Certification
Essential Skills Requirements:
Good working knowledge (Advanced) of SAP APO/PP/MM customizing: setting up /customizing of Process Chains, batch job variants, Core interface integration models, custom tables and master data chains to suit specific markets within ATLAS and WIT
Supply Chain planning tools and methodologies
Working knowledge of Demand Planning module and understanding of SAP master data objects
Working understanding of the Material Planning process, i.e., MRP- replenishment, stock ordering, inventory management, Purchase requisition/order creation and order proposal generation and interfacing to planning and ordering tools
Knowledge of the core interfaces and operational activities i.e., housekeeping, daily monitoring, batch job monitoring and queue monitoring
Trouble shooting skills to handle Incidents and user tickets within the Business SLA
Working knowledge of the supply chain processes, especially around purchasing, imports, materials planning, forecasting and distribution
Working understanding of inbound and outbound interfaces and batch jobs that are responsible for creating PP / MM documents relating to the Order to cash process
MS Office tools (Excel, Word & PowerPoint)
Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
Advantageous Skills Requirements:
Supply chain planning tools e.g IBP, APO
JIRA and Confluence, especially X-ray test suite
S4/Hana implementation/migration
Take consultative approach to challenge customers’ requested solution design, should a better alternative exist
Excellent interpersonal skills to communicate effectively (verbally and written) with both technical and non-technical colleagues/users
Strong Presentation skills
Good time management and organisational skills
Willingness to learn and grow with the team
Willingness to engage with foreign customers and be sensitive to possible language barriers and culture differences
Willingness and ability to work on weekends and public holidays on implementation and operations (IT Support) related tasks
Ability to work as part of an agile team, inter dependant and independently to submit deliverables on time and in excellent quality
Proactive and take personal initiative when appropriate – self-starter
Above board work ethics – this is of utmost importance
Flexibility to take up different tasks in the project
Ability and willingness to coach and give training to fellow colleagues and users when required
Solution and results orientated with strong customer focus
Understand situational awareness and holistic view on topics
Continuous improvement mindset
Willing and able to travel extensively, for up to 2 weeks at a time (international)
ABAP debugging beneficial (Workbench related knowledge of new development/enhancements)
Working experience of S4/Hana implementation
Between 3 - 5 Years
