Systems Administrator - Bryanston
A luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Systems & Online Administrator with at least 3-5 years’ experience in a reservations department for multiple properties.
The successful candidate should be well-organized to provide the necessary support with regards to the reservation and system administration for a hospitality group.
Scope & General Purpose:
§ Manage daily administrative tasks pertaining to the reservations system.
§ Responsible for loading all contracted rates received from sales.
§ Manage all booking portals, including API connections and OTA platforms.
§ Create and manage allocations.
§ Identify peak and low periods and take appropriate action to maximise revenues and occupancies.
§ Assisting the Reservations Manager with inventory management.
§ Generating systems reports weekly & ad hoc as required.
Requirements:
§ System knowledge – NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
§ Proven experience as a systems administrator or similar position
§ Good computer skills (MS Office, MS Excel, PowerPoint)
§ Proficiency in English
§ Well-organized with good time management
§ Excellent verbal and written communication skills
§ A team player with high level of dedication
§ Works well and accurately under pressure.
SYSTEM REQUIREMENTS
§ Microsoft Office, especially with Good Excel Skills
§ eRES / Nebula, Opera & Apex (beneficial)
MINIMUM EXPERIENCE & REQUIREMENTS
§ 3-5 years’ experience in a tourism/travel call centre or reservations department for multiple properties
§ Must have a good command of the English language with good writing skills
§ Solid interpersonal skills
§ Valid RSA ID
§ Dynamic
§ Self-Starter
§ Problem Solving
§ Team Player
§ Flexible
§ Presentable Appearance
SALARY: The package includes a mandatory 5% deduction toward the company’s provident fund. Medical Aid is available as part of the CTC package. The remuneration will be discussed at the interviews or upon individual requests.
