Purpose of the Job:
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Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
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Willingness to conduct group exercise classes
Key Performance Areas include:
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Assisting with Club Administration when necessary
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Cash management
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Communication with members and staff
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Managing of Receptionist
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Monitoring of access and overrides for staff and members
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Reception stock control
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Resolving member complaints
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Training of Receptionist
Experience & Competencies Required:
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Ability to motivate staff and lead by example
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Advanced levels of administrative accuracy
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Display friendly and efficient qualities that reflect the Planet Fitness way
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Display uncompromising levels of honesty and integrity
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Have excellent communication skills and be able to liaise at all levels
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Intermediate PC skills
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Must be able to work shifts
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Possess high level energy levels
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Previous experience within a front desk or welcome desk position added advantage
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Proven track record in managing staff, planning, organising, conflict handling and problem solving
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Have reliable transport
CV's can be sent directly [email protected]
Please complete our recruitment linkhttps://www.jotform.com/232535071291552for us to get to know you abit better.
** Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.
