Job Title: Operations Manager – Medical Centres
Location: Bryanston, Johannesburg
Closing Date: 28 August 2024, Close of Business
Email Applications to: [email protected]
Requirements:
- Qualifications: Bachelor’s Degree in Business/Operations Management.
- Experience: Minimum 7 years in a management role, with 2-3 years specifically in the healthcare industry.
- Skills:
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Strong negotiation skills, particularly in finalizing contracts.
- Excellent interpersonal skills for relationship building and team leadership.
- Strong planning, organization, and control skills.
- Commitment to good governance and sound financial management principles.
- Strong written and verbal communication skills.
- Client service orientation with a mission-driven, self-directed approach.
- Coaching and mentoring abilities.
- Additional languages are advantageous.
Additional Requirements:
- Valid driver’s license and own transport (travel involved).
- Ability to maintain confidentiality and identify operational risks.
- A solid understanding of business contracts and SLAs.
Position Overview: The primary purpose of this role is to ensure the efficient and effective operation of NIMPA’s Medical Centres, focusing on delivering quality patient care, maintaining full occupancy of rental spaces, and enhancing the overall customer experience. The Operations Manager will work closely with various departments, including Marketing, Pharmacy, and Optometry, to drive growth and ensure that the centres operate at full capacity.
Key Responsibilities:
- Operational Management & Strategic Planning: Oversee the day-to-day operations and develop strategies for growth and efficiency.
- Customer Relationship Management: Manage relationships with tenants, consultants, and patients to ensure satisfaction and high-quality service.
- Quality & Risk Management: Ensure compliance with regulatory policies and manage risks related to operations and infrastructure.
- Compliance & Governance: Uphold the company's principles of good governance and sound financial management.
- People Management: Lead, supervise, and coordinate administrative functions to maximize team efficiency.
- Decision Making: Make informed decisions that align with the company's goals and values.
How to Apply: Interested candidates who meet and exceed the required standards are encouraged to apply. Please send your CV and a cover letter to [email protected] by 28 August 2024.
Job Types: Full-time, Permanent
Application Deadline: 2024/08/28
