Description
ACDC Dynamics, a leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps and tools industry. We are looking for an experienced and dynamic Internal Sales Representative for our head office in Longmeadow.
The Internal Sales Representative is responsible for providing sound technical advice and solutions to customers on the ACDC product range. The incumbent will be required to build and maintain excellent customer relations.
Key Performance Areas
- Advise on technical information
- Follow up on back orders
- Queries and general administration
- Up & Cross Selling including promotion of specials (to supply evidence and regularity)
- Relationship and co - operation with external and internal sales team and other departments
- Diffuse irate customer situations and provide feasible solutions
- Time Keeping, House Keeping, Personal Grooming and General Discipline (Clock and Log in reports as evidence)
- Building and maintaining customer relationships
- Training to be attended (To attend 4 official training sessions per annum)