THE SPITZ GROUP consists of the following brands SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.
Spitz:
With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, SPITZ has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.
Main Purpose:
To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.
Line Manager: Store Manager
Job Specification:
Key Performance Areas:
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Perform cash desk function
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Cash control and banking processes are followed daily
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0 cash variances maintained
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Manual transactions accurately recorded
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Stock management processes are followed daily
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Customer orders are followed up
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Weekly stock counts are conducted accurately
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Store room department in good condition
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Shoe pairing exercise is completed weekly
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Provide excellent customer service
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Internal & external customer relationship building
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Maintain good customer relationships
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Product knowledge
Minimum Requirements:
Experience:
- Minimum 1 years’ retail experience
Qualifications:
Additional Requirements:
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Retail administration disciplines
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Stock & cash management
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Product knowledge
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Sales knowledge and selling skills
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Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
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Numerical ability
Competencies:
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Minimising Risk
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Meeting Deadlines
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Planning & Organising
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Thinking Analytically
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Building Relationships
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Attention to Detail
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Understanding Others
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Influencing Others
