We are seeking a highly skilled and experienced Food and Beverage Director to oversee and optimize all aspects of this luxury hotels Food & Beverage operations.
As the Director, you will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing F&B orders, staff, and finances.
Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency.
By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction.
Responsibilities
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Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
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Preserve excellent levels of internal and external customer service
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Design exceptional menus, purchase goods and continuously make necessary improvements
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Identify customers needs and respond proactively to all of their concerns
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Lead F&B team by attracting, recruiting, training and appraising talented personnel
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Establish targets, KPI’s, schedules, policies and procedures
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Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
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Comply with all health and safety regulations
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Report on management regarding sales results and productivity
Requirements and skills
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Proven food and beverage management experience
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Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
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Ability to spot and resolve problems efficiently
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Mastery in delegating multiple tasks
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Communication and leadership skills
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Up to date with food and beverages trends and best practices
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Ability to manage personnel and meet financial targets
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Guest-oriented and service-minded
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Culinary school diploma or degree in food service management or related field
