Large Hotel in Bantry Bay is currently recruiting for an experienced Food & Beverage Director, responsible for leading and organising the F&B Team, ensuring highest guest service level in accordance with brand standards whilst looking after the financial success of the department.
This position offers a high-paced, ever-changing environment with opportunities to apply your social skills on a daily basis as part of a highly effective team; whilst operating within clearly defined standards and expectations, where your generalist food and beverage expertise can be recognised
Responsible for:
Manage the F&B Team:
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Ensuring constant floor presence during peak operational times; interacting with both staff and guests, taking personal responsibility for every guest and staff situation, seeing it through to its solution.
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Ensuring that all staff appraisals are completed timeously
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Nurturing a positive and honest relationship with employees with the goal of achieving performance of excellence and high levels of staff retention.
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Actively involved in the training and development of each team member
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Applying performance management and corrective action tools and support staff
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Recommending updates to hotel policies and procedures, in order to maintain high standards and provide the best possible service
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Take an active role in the OPCO committee and when required lead as chairman
Manage the day-to-day operations of the F&B department:
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Supporting the outlet management in the day-to-day operation
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Developing Food & Beverage concepts, menus and pricing together with the Executive Chef
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Planning and executing food and Beverage special events and make contributions to promotional ideas to drive revenue and PR
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Ensuring the Food & Beverage department is properly resourced with necessary operating equipment, consumables, staff and beverage
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Ensuring that all stock is appropriately stored and controlled; and take responsibility for stock variances
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Ensuring that all revenue is properly generated and accounted for by controlling all billing procedures, ensure that all revenue is recorded; that cash-ups are completed according to procedure; and that all pricing is in line with budgeted %GP.
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Managing operating costs
Manage and control Food and Beverage stock:
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Ensure that the beverage cost remains in line with budget
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Implement and manage wastage
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Ensure that the cellar store, freezer, chemical room and gas room are managed and controlled
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Ensuring sufficient stock, minimal wastage and best pricing
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Ensure that all purchase orders are checked and that the Food and Beverage Cost controller and Store man manages the stock store correctly
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Ensure the smooth running of monthly Food and Beverage stock take.
Requirements:
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Diploma in Hotel or Food and beverage Operations
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Must have at least 10 years’ experience in a 5* busy Hotel
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Food and Beverage management experience
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Fluency in English, Xhosa and/or Afrikaans advantageous
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Computer literate with working knowledge of Microsoft Outlook, Word and Excel
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Exposure to a Stock Management Systems
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Neat with high regard for personal hygiene and presentation
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Solid verbal communication skills
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Understanding and application of basic math calculations
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Experience in F&B administration, food ordering and stock and cost control
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Proven ability to train and manage people
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Proven ability to be creative and innovative new revenue generating ideas.
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Able to work flexible hours, weekends and holidays
