Position: CRM Support Coordinator
Location: Sea Point, Cape Town
Salary: R12,000 up to R15000 per month
About the Role:
Networking Mania is looking for a highly organized and tech-savvy CRM Support Coordinator to join our growing team.
This role is ideal for someone who is fast and efficient on a computer, comfortable multitasking under pressure, and confident communicating with clients and team members. The successful candidate must be adaptable to rotational shifts and be comfortable working evenings and night shifts.
Working Hours:
Rotational shifts:
- 06:00 AM - 14:00 PM
- 10:00 AM - 18:00 PM
- 14:00 PM – 22:00 PM
- 18:00 PM – 02:00 AM
Schedule:
- Monday to Friday
- Plus one weekend shift
- 6-day working week
Duties & Responsibilities:
- Manage and update CRM systems accurately and efficiently
- Capture, organize, and maintain client information and records
- Monitor incoming leads, tasks, and support requests
- Assist with client communication and follow-ups
- Coordinate with internal teams to ensure smooth workflow and task completion
- Perform basic reporting and data tracking using Excel
- Troubleshoot minor system or user issues where possible
- Ensure all tasks are completed within deadlines and company standards
- Handle multiple tasks simultaneously in a fast-paced environment
- Escalate urgent matters to management when necessary
- Maintain professionalism and high attention to detail during all shifts
Key Requirements:
- Tech-savvy and confident using computers
- Proficient in basic Microsoft Excel
- Fast typing skills and strong knowledge of computer shortcuts
- Able to multitask efficiently in a fast-paced environment
- Strong communication skills and clear voice projection
- Highly organized and detail-oriented
- Comfortable working under pressure and meeting deadlines
- Comfortable working night shifts
- Own reliable transport/car is essential
Qualifications
- Matric / Grade 12 (required)
- Further studies or qualifications in IT or Technology will be advantageous
What We’re Looking For:
We are seeking someone who is -
- Quick to learn new systems
- Reliable and punctual
- Professional and proactive
- Comfortable handling multiple tasks simultaneously
- A strong team player with a positive attitude
How to Apply:
Please send your CV along with a short introduction about yourself and your experience with computers, CRM systems, or administrative support roles.
Pay: R12 000,00 - R15 000,00 per month
Application Question(s):
- Do you drive/have your own vehicle?
Education:
- High School (matric) (Required)
Work Location: In person
