Clover has an exciting opportunity for an Administrative Controller to join the Masakhane team based at Head Office. The individual must possess excellent administrative capability, attention to details, be a team player and have the passion for emerging markets. The successful individual will ensure administrative controls within area of responsibility.
- Business English: Fluent.
- Highly skilled in Excel and Power BI, leveraging advanced analytics and data visualization techniques to generate actionable insights and support decision-making.
- Experience working with senior management, cross-functional sales teams, various internal departments, and external clients to drive aligned business outcomes.
- Advanced proficiency in PowerPoint, with the ability to create clear, visually compelling, and impactful presentations.
- AI Entry Level knowledge/skills.
- Proven FMCG sales experience supported by a solid understanding of emerging market trends, consumer behavior, and distribution channels.
- Experience in process development and change management, driving improvements and ensuring smooth implementation across operations.
Perform administrative tasks within the department.
- Productivity & Efficiency (AI Driven): Automating repetitive tasks such as data entry, tracking, and document preparation.
- Demonstrates the ability to design and implement processes that ensure data accuracy and integrity through validation, detection, and reconciliation of discrepancies.
- Reporting & Insight Generation: Use of Power BI and AI tools to generate dashboards and predictive insights. Automated report generation for pricing, data, and operations.
- Stakeholder Support & Responsiveness: Ability to create simplified services that will improve communication, documentation quality, and fast responses to queries.
- Continuous Improvement & Innovation: Improving workflows in pricing, data, admin, and support functions.
- Process Automation Rate: Automating trackers, dashboards, and reporting workflows.
Administer and monitor expenses.
- Monitor and control expenses, ensuring budget adherence and cost efficiency.
- Maintain accuracy in financial data entry within the Clover accounting system.
- Manage purchase order processes, ensuring 100% policy compliance and timely approvals.
- Process payments within SLA, ensuring on-time vendor payments and strong supplier relationships.
- Perform accounts payable reconciliations with minimal discrepancies and timely resolution.
Assist with general departmental needs
- Provide administrative and operational support to the department.
- Manage ad-hoc requests with a strong focus on responsiveness.
- Prepare presentations and coordinated meetings and events.
- Arrange travel and accommodation logistics efficiently
Data Management
- To maintain high-quality, consistent, and well-governed data that enables accurate reporting, operational efficiency, and informed business decisions.
- Data Accuracy & Integrity.
- Data Governance & Compliance.
- Process Efficiency.
- Proven ability to implement and managedata integrity, process compliance, and reliable reporting across cross-functional teams
Price Management
- On-Time Submission of Pricing Deals: Ensures pricing is processed without delays and supports sales execution.
- Data Accuracy / Error Rate: Prevents revenue leakage, billing issues, and customer dissatisfaction.
- Turnaround Time for Deal Processing: Improves responsiveness to market and customer needs.
- Audit & Compliance Rate: Ensures governance, traceability, and risk mitigation.
- Pricing Discrepancy Resolution: Minimises financial and operational impact.
- Process Efficiency Improvement: Reduction in manual effort or processing time. Drives better productivity and scalability.
Support
- Provide ongoing Sales App support to Sales Representatives, ensuring effective system usage and minimal disruption to operations.
- Assist Regional Teams with onboarding requirements for new employees, including Master Data setup, asset allocation (mobile devices, laptops, uniforms), and system access provisioning.
- Support ad-hoc business requests, ensuring timely and efficient resolution.
- Plan and coordinate departmental workshops and meetings, ensuring effective organisation and execution.
