Description
Store Manager for Cielo
Summary of the Position
The ideal candidate is a dynamic individual who will fill the role of Store Manager, responsible for providing exemplary customer service through product showcasing and overseeing staff operations. Key responsibilities include but not limited to; scheduling and delegating tasks to employees, monitoring their performance, and ensuring efficient store operations. The role entails maintaining accurate bank balances, conducting cash-ups, and preparing daily, weekly, and monthly reports. Establishing strong customer relationships, enforcing company policies and procedures, addressing customer concerns both in-store and telephonically, and fostering collaboration with various departments within the group are also vital aspects of the position.
COMPETENCIES:
· Proficiency in verbal and written communication
· Excellent team player with a high level of integrity and a passion for team success.
· Ability to negotiate.
· Detail Orientated
· Ability to manage time / prioritise
· Active Listening ability
· High Achiever / Results Driven
· Ability to multitask.
· Ability to make decisions.
· Confident
· Ability to work under pressure.
· Ability to work independently
· Excellent analytical, problem-solving and organisational skills
EXPERIENCE AND SKILLS:
· 5 years of previous retail management experience will be advantageous.
· Proficient experience in MS Office is essential.
· Sage Evolution experience will be advantageous.
EDUCATION REQUIRED:
· Grade 12/Matric
**Salary is market related**
Job Types: Full-time, Permanent
Experience:
- Retail: 5 years (Required)
