Faculty
Support / Admin Department
Department
Cape Peninsula University of Technology -> Information and Communication Technology Services (ICTS) -> Networking
Campus/ Location
Bellville Campus - Bellville, Cape Town, WC ZA (Primary)
Occupational Function
Support / Admin
Annual Salary Package (incl. Medical Aid rate based on principal member only)
To be confirmed
Advert Closing Date
13/8/2026
Job Purpose
The main purpose of the network Voice Engineer role is to research, plan, implement, configure, deploy and maintain high-availability, evaluating the efficiency and performance of unified communications services including the voice Infrastructure across all CPUT campuses.
Job Knowledge, Skills and Experience
Minimum requirements:
- Relevant National Diploma, or Degree in Information Technology, or equivalent qualification
- LAN/WAN infrastructure and telecommunications systems
- Troubleshooting and fault diagnosis of voice and network environments
- Wireless voice and collaboration technologies
- IT service management and change management processes
- Knowledge of cloud-based voice solutions such as Microsoft Teams Calling or Webex Calling
- Voice gateway configuration and SIP trunk integration
Recommendation:
- At least / either CCNA / HCIA (International certified) and/or CCNA collaboration
- ITIL Foundation certificate, COBIT 2019 Foundation and Prince 2
- Microsoft Teams voice certification
At least two years’ experience in network and voice engineering environments
Key Performance Areas / Principal Accountabilities
- Voice and Network Infrastructure Management
- Incident and Problem Management
- System Implementation and Upgrades
- Deliver clear Change management
- Stakeholder and User Support
- Reporting and Documentation
Competencies
- Process Management
- Project Management skills
- Problem-solving skills
- Good communication and stakeholder engagement skills
- Ability to work under pressure and manage incidents effectively
- Strong documentation and reporting skills
- Customer service orientation and user support capability
- Experience with network switching and routing technologies
General Information
Closing Date: 13 August 2026
For enquiries and assistance with your online application, please contact Mrs Busi Soldaat, (Human Capital Department) on [email protected]
NB: PLEASE NOTE THAT THIS SYSTEM DOES NOT ALLOW APPLICANTS TO UPLOAD CVs. IT IS THUS IMPORTANT THAT APPLICANTS COMPLETE ALL SECTIONS COMPREHENSIVELY AS FAILURE TO DO SO MIGHT DISADVANTAGE YOU. PLEASE UPDATE YOUR APPLICATION ON THE SYSTEM WITH THE LATEST INFORMATION AS THIS WILL BE THE ONLY CRITERIA USED FOR EVALUATION OF YOUR APPLICATION BY OUR PANEL.
The Cape Peninsula University of Technology is committed to Employment Equity and aims to attract and retain talented individuals to achieve our equity objectives and therefore, people from the designated groups, including those with disabilities are encouraged to apply. Preference will be given to applicants whose appointment contributes towards the achievement of demographic representation. We reserve the right not to make an appointment.
