To provide specialist underwriting knowledge in respect of the Casualty portfolio (which incorporates the Liability and Accident classes, including Cyber & Fidelity insurance).
This position forms part of the Head Office Commercial Underwriting department alongside the Motor and Property Portfolios.
The key activities of a Senior Casualty Underwriter are:
- Ensure C&P Growth and Profit targets remain the main objective in decision making.
- Keep abreast of claims trends and amend guidelines or develop new covers as necessary.
- Keep abreast of developments in global markets and incorporate into our offerings where possible.
- Develop underwriting guidelines and rating for new products/ covers.
- Assist Broker Services on more complex covers that require specialist underwriter input.
- Maintain existing Commercial products to ensure market competitiveness and retain relevance
- Create appropriate underwriting rules and processes to balance customers’ needs with Santam’s shareholders interests.
- Be able to adjust wordings and design clauses to include or exclude cover in line with underwriting decisions whilst always being aware of the impact on other covers in the Commercial portfolio following any changes.
- Provide advice to the Specialist Liability Claims unit in wording interpretations on liability claims.
- Provide advice to the Complex Claims Unit in wording interpretations on Fidelity claims.
- Write internal circulars and Broker communications to advise internal and external stakeholders of new covers or complex concepts.
- Assist with reviewing of training material and adhoc training to both internal and broker staff.
- Handle all referrals of a complex nature and make underwriting decisions which require logical balancing of profit and growth considerations (incl. pricing decisions), as well as the impact on the rest of the Commercial portfolio ie. decisions cannot be made in isolation.
- Analyse and sign-off of broker bespoke products including discussing reasons for decisions taken with brokers
