- Coordinates conference and banqueting activities within the Hotel.
- To do all other roles in the reservations department
- Books Events /Gala Dinners/Weddings etc.
- To do quotations, reserve rooms, make spa bookings, make restaurant bookings
- Assists to ensuring that standards are maintained in Banqueting venues and outlets at all times in relation to service delivery and hygiene requirements.
- Assist to adhering to the standardised portions used and is responsible for the controlling of food, beverage and labour costs in alignment to business trends.
- Assist to ensure that conference coordinators receive a welcome pack and briefing on arrival
- Assist to ensure that post conference briefings take place with conference coordinators on last day and account is signed off for payment.
- Contributes by ensuring that guest satisfaction is established and maintained by the employees of the Banqueting Department.
- Assists to ensuring that all reports associated with the department are produced on time and are accurate.
- Supplies relevant information to other departments timeously to assist them in planning and running their departments.
- Assists to keeping records and maintaining filing systems within the Banqueting Department.
- Keeps follow-up files and records actions which have to be taken.
- Converts enquiries and provisional bookings into confirmed bookings.
- Enters all bookings into the conference and banqueting diary.
- Attends regular meetings with the Hotel Management to determine the success of bookings and the methods of approach.
- Prepares guest accounts in accordance with the company policies and procedures
Job Type: Full-time
Pay: From R15 000,00 per month
Application Deadline: 2024/08/09
Expected Start Date: 2024/09/01
