Exciting Night Manager Opportunity at a 5* Hotel in Sandton!
Kendrick Recruitment, a premier hospitality recruitment agency, is seeking a dedicated and experienced Night Manager for a prestigious 5-star hotel in Sandton. If you are a night owl with a passion for delivering exceptional guest experiences, this is the perfect role for you! The Night Manager will oversee the hotel's operations during the night shift, ensuring the highest level of guest satisfaction and security. This role is crucial in maintaining the smooth running of the hotel and providing leadership to the night team.
KEY RESPONSIBILITIES
Oversee all hotel operations during the night shift
Ensure guest satisfaction and handle any guest inquiries or complaints promptly and professionally
Supervise and support the night team, including reception, housekeeping, and security staff
Conduct regular inspections of the hotel to ensure cleanliness, safety, and adherence to standards
Manage late check-ins, early check-outs, and room allocations
Prepare and reconcile daily financial reports and ensure accurate cash handling
Coordinate with other departments to ensure seamless service delivery
Respond to emergencies and ensure the safety and security of guests and staff
Provide training and support to night staff as needed
QUALIFICATIONS & EXPERIENCE
Proven experience as a Night Manager or in a similar role within a 5-star hotel environment
Strong leadership and supervisory skills
Excellent communication and interpersonal skills
Ability to handle high-pressure situations with professionalism and calmness
Proficient in hotel management software and Microsoft Office Suite
Strong problem-solving skills and attention to detail
Flexibility to work night shifts, weekends, and holidays as required
PERSONAL ATTRIBUTES
Customer-focused with a friendly and approachable demeanour
High level of integrity and reliability
Proactive and self-motivated
Strong organisational and multitasking abilities
Ability to work independently and as part of a team
Positive attitude and strong work ethic
BENEFITS
Competitive salary
Opportunities for career growth and development
Comprehensive training and support
Access to hotel amenities
Join a team committed to excellence and be part of a renowned 5-star hotel in Sandton. Apply now by sending your CV, references and profile photo today... Good Luck!
