Employer Description
77 roomed hotel and conference centre in Midrand.
Job Description
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You will be responsible for handling all reservations for a 77 roomed property
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Handle reservations and make regular bookings.
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Ensure that profiles of arriving guests are updated on the system.
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Manage channel managers and property management systems
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Ensure that confirmations of bookings are completed and sent out promptly.
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Respond to initial enquiries and requests.
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Liaise with departments and provide updates on arrivals, groups, special requests and functions.
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Ensure Proforma Invoices are sent out in time to guests and Agents.
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Follow up with guests on payment of Invoices.
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Assist with bookings/co-ordination for small conferences
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Ability to work on Saturdays if and when required
Qualifications
Hotel Management Diploma
Skills
At least 1 years' experience in Reservations position within a hotel environment. Must know OTA systems. Apex/HTI knowledge. Basic event co-ordination knowledge. Virtual card payment knowledge.
