Wine Estate in the Stellenbosch / Brackenfell area is looking for a Tasting Ambassador. We are looking for a dynamic and enthusiastic candidate that will be responsible for creating unforgettable guest experiences, conducting wine tastings, and driving sales. The successful candidate will have a passion for wine and a commitment to delivering exceptional customer service.
Responsibilities:
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Conduct wine tastings and educate guests on the winery’s portfolio of wines
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Deliver exceptional customer service and create memorable experiences for guests
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Drive sales and meet or exceed monthly sales goals
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Maintain cleanliness and organization of the tasting room
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Assist with inventory management and restocking of wines
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Represent the winery at local events and festivals
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Collaborate with the Tasting Room Manager to create new experiences and events
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Uphold winery standards and policies to ensure guest and employee safety and compliance
Requirements:
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Minimum of 2 years of experience in a customer-facing role, preferably in the wine industry
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Knowledge and passion for wine, including winemaking processes, varietals, and regions
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Strong sales and customer service skills
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Excellent communication and interpersonal skills
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Ability to work in a fast-paced environment and multitask effectively
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Availability to work weekends and holidays
