We’ve got a position available for an outbound client care consultant
Company: King Price
Purpose of position:
Providing superior service to internal and external clients. Selling products to retain existing clients and attract new business for the organisation.
Responsibilities:
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Dealing with client queries and complaints
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Upselling a variety of products to existing clients, on all levels, in a competent, efficient, and professional way
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Acting in accordance with the quality standards that are in place and in line with the King Price values
Requirements:
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Matric or matric equivalent (essential)
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RE5 (essential)
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Full FAIS qualification (advantageous)
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Previous call centre experience, preferably in client care and/or sales environments (essential)
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Relevant experience in short term insurance (advantageous)
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Excellent product knowledge
Skills and Attributes:
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Live the King Price values
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Excellent attention to detail and quality oriented
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Strong problem-solving, decision-making and objection handling skills
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Deadline and results driven
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Ability to cooperate and communicate with all levels of management and clients
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Strong people skills and client-oriented
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Team player
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Show traits of resilience, integrity, ambition and passion
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Work well under pressure
Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.
