We are looking for a Corporate Sales Executive to join our team.
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
CANDIDATE PROFILE
Education and Experience:
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2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major;
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3 years experience in the sales and marketing or related professional area. OR
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4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
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Valid Driver’s licence and own vehicle
CORE WORK ACTIVITIES:
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Building Successful Relationships that Generate Sales Opportunities
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Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
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Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
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Develops relationships within community to strengthen and expand customer base for sales opportunities.
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Manages and develops relationships with key internal and external stakeholders.
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Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business.
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Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
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Identifies new business to achieve personal and location revenue goals.
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Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
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Closes the best opportunities for the location based on market conditions and location needs.
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Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service
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Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
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Services our customers in order to grow share of the account.
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Executes and supports the company’s customer service standards.
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Provides excellent customer service consistent with the daily service basics of the company.
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Sets a positive example for guest relations.
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Interacts with guests to obtain feedback on product quality and service levels.
MANAGEMENT COMPETENCIES
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Leadership
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Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
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Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
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Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
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Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
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Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
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Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
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Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships
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Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
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Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
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Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
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Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise
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Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
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Business Acumen - Understands and utilizes business information to manage everyday operations. • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
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Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
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Devising Sales Strategies and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
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Sales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
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Sales Call Facilitation - Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers’ cues.
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Sales Coaching - Providing timely coaching, guidance, and feedback to help others excel on the job and meet key accountabilities.
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Sales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
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Sales Implementations - Driving and supporting the implementation of sales strategies and systems; seeking and taking appropriate actions on feedback; taking responsibility for implementation success.
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Sales Opportunity Analysis - Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers’ business strengths, weaknesses, and key issues that can inform sales strategies and plans.
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Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
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Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
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Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
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Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
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Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
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Writing - Communicates effectively in writing as appropriate for the needs of the audience.
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Manages and develops relationships with key internal and external stakeholders.
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Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business.
-
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
-
Identifies new business to achieve personal and location revenue goals.
-
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
-
Closes the best opportunities for the location based on market conditions and location needs.
-
Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service
-
Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
-
Services our customers in order to grow share of the account.
-
Executes and supports the company’s customer service standards.
-
Provides excellent customer service consistent with the daily service basics of the company.
-
Sets a positive example for guest relations.
-
Interacts with guests to obtain feedback on product quality and service levels.