To ensure the efficient administration of tasks related to the service department, including the effective handling of customer complaints to maintain customer satisfaction.
General Administration
1. Timely processing of received goods upon delivery.
2. Electronically gather supplier invoices to facilitate the receiving process, and link them with delivery notes.
3. Verify the accuracy of receiving information in the system.
4. Proactively follow up on outstanding claims and orders.
5. Generate system-based reports and distribute them to relevant parties for further action.
6. Monitor outstanding documents and information, taking appropriate action as needed.
7. Forward necessary documentation to management for authorization.
8. Maintain and update the filing system efficiently.
9. Handle interdepartmental purchases' administrative tasks.
10. Accurately capture employee transactions on behalf of employees.
11. Address general inquiries from customers and internal staff promptly.
Financial Administration
1. Perform daily data entry tasks to record financial transactions with precision.
2. Reconcile bank statements, credit card statements, and other financial records.
3. Process invoices, receipts, and payments accurately and within specified timeframes.
4. Provide support during month-end and year-end closing processes.
5. Maintain well-organized physical and electronic records for financial transactions and related documentation.
6. Be prepared to take on additional duties as instructed, provided they fall within the scope of experience, knowledge, competence, and skills, to offer general assistance as required.
Qualifications
1. Accounts Diploma or Relevant Qualifications
2. Proficiency Microsoft office especially Excel
Job Type: Full-time
