Casual Dining Restaurant based in Cape Town is looking for a dynamic and experienced Restaurant Manager The ideal candidate will be responsible for the overall operation of the restaurant, ensuring efficient workflow, exceptional customer service, and adherence to company standards.
Responsibilities:
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Oversee daily operations, including but not limited to staff management, inventory control, and customer service.
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Ensure compliance with company policies, procedures, and food safety standards always maintained.
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Recruit, train, and motivate staff members to deliver high-quality service and maintain a positive work environment.
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Manage inventory levels and orders to prevent shortages and minimize waste.
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Monitor and analyse sales and financial reports to identify areas for improvement and implement strategies to increase profitability.
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Handle customer inquiries, complaints, and feedback in a professional and timely manner.
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Implement marketing initiatives and promotional activities to attract new customers and enhance brand awareness.
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Maintain cleanliness and sanitation standards in accordance with health regulations and company guidelines.
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Foster a culture of teamwork, accountability, and continuous improvement among staff members.
Requirements:
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Previous experience managing a restaurant is essential.
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Must be able to speak Afrikaans
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Strong leadership skills with the ability to effectively manage and motivate a diverse team.
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Excellent communication and interpersonal skills.
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Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
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Proficiency in inventory management and cost control techniques.
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Knowledge of food safety regulations and procedures.
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Flexible availability, including evenings, weekends, and holidays.
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Valid driver's license and reliable transportation.
