An established organization specializing in Data and Analytics services is seeking a highly skilled Senior Level 1 Application Support / DBA Engineer to join their dynamic team. This role offers a unique opportunity to support mission-critical enterprise environments, ensuring operational stability and resilience across multiple data centres. Perfect for professionals with a strong operational mindset and a passion for troubleshooting complex technical issues, this position plays a vital part in driving technological excellence and service reliability.
Duties:
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Provide Level 1 and Level 2 application support across enterprise platforms and services
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Monitor application health, system availability, database performance, and infrastructure stability
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Investigate, troubleshoot, and resolve production incidents within agreed SLAs
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Support Java-based enterprise applications in production environments
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Assist with application deployments, environment validations, and operational readiness activities
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Support PostgreSQL database environments, including replication monitoring and connectivity troubleshooting
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Collaborate with infrastructure services, including load balancers and monitoring platforms
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Develop and maintain operational scripts using Bash and Python
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Contribute to continuous improvement of monitoring, alerting, and operational support processes
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Work closely with development, infrastructure, DBA, and DevOps teams to maintain platform resilience
Requirements:
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Minimum 5 years’ experience in application or infrastructure support in production environments
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Strong Linux administration and troubleshooting skills
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Experience supporting enterprise applications
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Exposure to PostgreSQL or similar relational databases
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Knowledge of monitoring and observability platforms such as Prometheus and Grafana
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Excellent troubleshooting and root cause analysis capabilities
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Familiarity with high-availability, failover, and replication environments
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Scripting experience in Bash and Python
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Understanding of networking fundamentals (DNS, TCP/IP, HTTPS)
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Experience with Jira or similar operational workflows
Nice to Have:
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Exposure to Kafka, distributed systems, or Keycloak
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CI/CD pipeline experience, Docker, Kubernetes or OpenShift familiarity
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Java application support experience
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Background in financial services or insurance industries
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Relevant certifications in PostgreSQL, Linux, or cloud technologies
What We'll Give You:
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A challenging role within a supportive, innovative environment
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Opportunities for professional development and growth
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A hybrid work model with flexible onsite arrangements
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Competitive remuneration package, negotiable based on experience
If you are ready to play a crucial role in maintaining and enhancing operational excellence in a fast-paced environment, we invite you to . Join a team where your expertise makes a tangible impact and your growth is supported at every step.
